ARTICLES BY PERRY REARICK

What Do B2B Buyers Want?
What do B2B buyers want? The obvious answer, they want to buy something. Not so fast! It depends on where they are in their buyer’s journey. And for most of that journey, they don’t want to buy anything?
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Are You Managing Your Technology Or Is Your Technology Managing You?
In the early stages of our buyer’s journey for technology solutions, we’re learning about the problems it can solve, and we begin forming our expectations around our own problems. But it is easy to lose track of our initial outcomes on the way to making a buying decision.
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Lead Follow-Up And Our Debilitating Need For Speed
Building a lead follow-up process around the principle of speed alone is a big waste of time and money.
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Helping Your Buyer With The Right Questions!
Have you ever considered the questions your buyer has for you? Not the FAQs, but the real questions!
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Generating Big Business With Ease
At the same time the transportation industry was experiencing a record number of bankruptcies, Ease Logistics grew their revenue to more than two-times greater than their projections. How did they do it? According to Alisa Alvich, Marketing Manager at Ease, they delivered and communicated innovative solutions that go beyond their core transportation service, not only to their customers but also their community. She refers to it as new age...
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What Does Your Buyer Want To Accomplish?
I recently purchased a new mountain bike from REI, a US-based outdoor gear company that knows how to consistently deliver a great customer experience. They do so by meeting the buyer where they are and helpfully guiding them along their journey.
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Controlling Your Destiny: One B2B Company’s Story Of Continuous Improvement And Digital Transformation
Studies seeking to reveal what’s on the minds of business leaders nearly always include a large helping of digital transformation. Businesses of all sizes, types, and in all markets are undergoing digital transformations. Let’s face it, the entire world is transforming digitally.
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How One Small Marketing Operation Does Big Things By Asking “What If” Questions
Like many of us, Janette Buechler, Director of Sales and Marketing Communication at Pharmatech Associates, a USP Company, was encouraged to use her imagination during her childhood, but perhaps with a little twist. Janette recalls playing a game with her grandmother called What If. They would propose what if questions to each other to stir their imaginations.
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The Power Of "What If" Questions
Questions come in many forms! They can be multiple choice, open and closed ended, leading and mis-leading, funneling, and probing. My favorite are “what if” questions!
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How Do You Innovate?
For much of my life I thought innovation was reserved for inventors and creative types who turned their own imaginings into useful things. Then Steve Jobs transformed it into a business model by innovating around the customer experience.
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